FREE SHIPPING IN NL&BE FOR ORDERS OVER €100
Delivery
- All packages will be packed and shipped within 24h on business days. The delivery time depends on the destination country.
- In the Netherlands we ship with DHL. Expected delivery 1-2 working days.
- In Europe your package gets shipped with GLS. Expected delivery 1-4 working days.
- Outside of Europe we'll send your package with DHL Express. Expected delivery 1-3 working days.
Shipping Cost
- For orders in the Netherlands we offer free delivery for orders over €100, or €5,75 under €100.
- For orders in Europe we offer a discounted shipping fee of €8,95 and free delivery for orders over €200.
- US shipping costs: $18.
- UK shipping costs: £12,50.
- Orders shipped outside the EU may be subject to additional taxes, customs duties, or import fees, this is at the expense of the customer.
Email us at support@clubsamsam.com if you wish to order from a different country.
Return
Would you like to return one or more items? You can easily return your product via our return portal, samsam.returnless.com, where you can also create a shipping label and choose your preferred postal service.
- Book your return at our portal within 14 days.
- Return shipping costs are at your own expense.
- Would you like to exchange an item and you're based in The Netherlands? You can choose to get a coupon at our return portal and you'll get a free return label.
